Review your cart

Your cart is empty

Privacy Policy


At The Satin Plum we prioritize the protection of your personal information. This policy outlines our practices regarding the collection, usage, and disclosure of your data when you use our websites, apps, engage with us on social media, email, phone, or participate in our competitions or events.

Personal Information We Collect

We gather and process the following personal details: Identifying information such as your name, date of birth, gender, residential address, email address, social media account, username, and contact number.

How We Obtain and Utilize Personal Information

The majority of the personal details we handle are provided directly by you for purposes such as joining our email list or Rewards Program, making purchases, or participating in contests. We also gather personal details indirectly when you follow us on various social media platforms.

We utilize your provided information to deliver your order accurately, update you on new products and services, special offers, and any changes to our existing policies and services. Your data may also be used for operational purposes, such as determining your geographic location, marketing strategies, and customer order profiles.

Storage and Security of Personal Information

We retain your data for as long as you are a customer and for the period needed to fulfill our legal obligations worldwide. If you choose to end your customer relationship with us, you can request that we close your account. Nonetheless, we may still need to keep some of your personal data for legal, regulatory, dispute resolution, and fraud prevention purposes, and to enforce our Terms & Conditions.


Cookies are small pieces of data stored on your device when you first visit a website. We use cookies to monitor our advertising campaigns, analyze visitor behavior, and enhance the functionality of our website. You can manage and clear cookies on your device according to the manufacturer's instructions.

Your Data Protection Rights

Under data protection legislation, you have several rights including the right to access, rectify, or erase your personal data under certain circumstances. Please contact us to exercise these rights.

Complaint Procedure

If you have any complaints about our use of your personal data, you can lodge a complaint with our Data Protection Officer at: hello@thesatinplum.com

Updates to Our Privacy Policy

We may update this privacy policy from time to time. We will inform you of significant changes by posting updates on our website, applications, or by email.